Effective Date: August 16, 2026

At Bring Patients™, we respect your privacy and believe you should understand what happens to your information when you visit our website, contact us, or choose to work with us.

This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you have regarding your information.

Our goal is simple: we want to use your information to communicate with you, provide our services, improve our website, and operate our business—not to make your information harder to understand or control.

By visiting Bring Patients™ or using our website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

Bring Patients™ is a marketing agency focused on helping physical therapy practices improve their local visibility, attract qualified patient opportunities, and grow through search and digital marketing.

For purposes of this Privacy Policy, references to “Bring Patients,” “we,” “us,” or “our” mean Bring Patients™.

Our website is: bringpatients.com

If you have questions about this Privacy Policy or how we handle your information, you can contact us at:

Email: shihab@bringpatients.com
Business: Bring Patients™
Website: https://bringpatients.com

2. Information We Collect

We collect information in a few different ways depending on how you interact with our website.

We try to collect only information that is reasonably necessary for the purpose for which we are collecting it.

Information You Give Us Directly

For example, when you contact us, request information, submit a form, schedule a strategy call, or communicate with us, we may collect:

• Your name
• Email address
• Phone number
• Clinic or business name
• Website address
• City, state, or general business location
• Information about your physical therapy practice
• Information about your marketing goals
• Messages or other information you choose to provide
• Information you provide when scheduling a meeting
• Any other information you voluntarily submit to us

You do not need to provide information that we do not request. However, if you choose not to provide certain information, we may not be able to respond to your inquiry or provide a requested service.

3. Information We Collect Automatically

When you visit our website, some information may be collected automatically through your browser, hosting environment, analytics services, cookies, pixels, or similar technologies.

Depending on how our website and third-party services are configured, this information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Approximate geographic location
• Pages you visit
• Time spent on pages
• Referring website or source
• Links or buttons you interact with
• Search terms used to find our website
• Date and time of your visit
• Website performance and technical information

This information generally helps us understand how visitors use our website, identify technical problems, improve the user experience, and understand which marketing channels are effective.

4. How We Use Your Information

We may use information we collect for purposes such as:

Responding to you

If you contact us, we may use your information to respond to your questions, requests, or messages.

Scheduling calls

If you schedule a strategy call with us, we may use the information you provide to arrange, confirm, reschedule, or communicate with you about that appointment.

Providing our services

If you become a client, we may use information necessary to communicate with you, understand your business objectives, provide marketing services, and manage our business relationship.

Improving our website

We may analyze website usage and visitor behavior to improve our website, content, navigation, forms, and overall user experience.

Understanding marketing performance

We may use analytics and advertising information to understand how visitors discover our website and which marketing activities are generating meaningful engagement.

Sending communications

If you have requested information from us or otherwise provided your contact information in a context where communications are appropriate, we may contact you regarding our services, your inquiry, scheduled appointments, or related business information.

Where applicable, you can opt out of promotional communications at any time.

Protecting our business

We may use information to detect fraud, prevent abuse, protect website security, enforce our terms, and protect our legal rights.

5. We Do Not Sell Your Personal Information

We do not sell your personal information for money.

We may use third-party services that process information on our behalf or provide analytics, scheduling, hosting, advertising, communications, or other business functionality.

Depending on the applicable privacy law and how these services are configured, certain advertising or analytics activities may be considered “sharing” or other forms of disclosure even when we do not sell information for money.

Where required by applicable law, we provide appropriate choices regarding those activities.

6. Third-Party Services

We use or may use third-party companies to help operate our website and business.

These services may include website hosting, scheduling, analytics, advertising, email, video hosting, CRM, payment processing, security, and other business tools.

Depending on which features are active on our website, these providers may process information about you.

Examples may include:

• Calendly — for scheduling strategy calls
• Google Analytics or similar analytics services — for understanding website usage
• Google advertising services — if advertising or conversion tracking is used
• Meta advertising services — if Meta advertising or tracking is used
• YouTube — for embedded video content
• WordPress and hosting providers — to operate the website
• Email or CRM providers — to communicate with prospects and clients

These companies may have their own privacy policies governing their handling of information.

We encourage you to review the privacy practices of third-party services when you interact with features provided by those services.

7. Calendly and Scheduling Information

If you schedule a call with Bring Patients through Calendly or another scheduling service, the scheduling provider may collect information necessary to arrange your appointment.

This may include information such as:

• Name
• Email address
• Appointment details
• Time zone
• Information you provide in scheduling questions
• Other information necessary to manage your appointment

We use this information to schedule and manage your consultation or meeting.

The scheduling provider may process your information according to its own privacy policy and terms.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

A cookie is a small text file that may be stored on your device when you visit a website.

We may use cookies for purposes such as:

• Keeping the website functioning properly
• Remembering preferences
• Understanding website traffic
• Measuring marketing performance
• Improving website performance
• Supporting advertising or remarketing, where applicable
• Protecting the website from abuse or security threats

Some cookies may be placed by third-party services that appear on our website.

You can generally control cookies through your browser settings. Depending on your location and the type of cookies used, we may also provide additional cookie controls where required.

Please remember that disabling certain cookies may affect how parts of the website function.

Privacy regulators emphasize that visitors should be told what cookies are doing and, where required, given appropriate choices for non-essential cookies.

9. Embedded YouTube Videos and Other Third-Party Content

Our website may contain embedded videos, maps, social media content, or other third-party features.

For example, we may embed videos hosted by YouTube.

When you interact with embedded content, the third-party provider may collect information about your device, browser, IP address, and interaction with the content.

Those providers may use cookies or similar technologies according to their own privacy policies.

If you prefer not to interact with third-party embedded content, you can choose not to play or interact with it.

10. Advertising and Remarketing

If we use online advertising platforms such as Google Ads or Meta Ads, we may use tracking technologies to understand whether advertising campaigns are generating visits, inquiries, or other actions.

These technologies may allow advertising platforms to recognize a browser or device and associate activity with an advertising campaign.

We do not use advertising technologies to intentionally collect information that we do not need for our marketing activities.

Where required by law, we will provide appropriate choices regarding advertising-related processing.

11. How We Share Information

We may share information in limited circumstances, including with:

Service providers

We may share information with companies that help us operate our business, such as:

• Website hosting providers
• Scheduling platforms
• Email providers
• CRM platforms
• Analytics providers
• Advertising platforms
• Website security providers
• Professional service providers

These providers receive information only as reasonably necessary to provide their services to us.

Legal or regulatory purposes

We may disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to lawful requests
• Protect our rights or property
• Investigate fraud or abuse
• Protect the safety of our users, business, or others

Business transactions

If Bring Patients is involved in a merger, acquisition, financing, sale of assets, restructuring, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

12. We Do Not Want Patient Medical Information Through This Website

Please do not submit sensitive patient medical information through our website contact forms, strategy forms, email, or scheduling forms.

Bring Patients provides marketing services to physical therapy practices. Our website is not designed to collect patient medical records, diagnoses, treatment information, insurance information, or other sensitive health information.

If you are a clinic owner contacting us about marketing services, please limit the information you provide to what is necessary to discuss your business and marketing needs.

For example, you do not need to provide us with:

• Patient names
• Patient medical records
• Diagnoses
• Treatment plans
• Insurance information
• Medical history
• Other identifiable patient health information

If you accidentally send sensitive information to us, please contact us so we can determine the appropriate steps for handling it.

13. How We Protect Information

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

These measures may include appropriate access controls, secure hosting, authentication, software updates, security monitoring, and limiting access to information to people or providers who need it.

However, no website, online service, email transmission, or electronic storage system can be guaranteed to be completely secure.

For that reason, we cannot promise that your information will never be accessed, disclosed, altered, or destroyed as a result of a security incident.

14. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Respond to inquiries
• Maintain business relationships
• Provide services
• Maintain appropriate business and financial records
• Resolve disputes
• Enforce agreements
• Meet legal, accounting, or regulatory obligations

The appropriate retention period depends on the type of information and why we collected it.

When information is no longer reasonably necessary, we may delete it, anonymize it, or securely dispose of it, subject to applicable legal or business requirements.

15. Your Privacy Choices

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These may include the right to:

• Ask what personal information we have about you
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Object to or restrict certain processing
• Request information about how your information is used or shared
• Exercise additional rights provided by applicable privacy laws

Not every right applies in every situation.

For example, we may need to retain certain information to comply with legal obligations, complete a transaction, protect our legitimate interests, or establish or defend legal claims.

16. Marketing Communications

We may occasionally send business or marketing communications if you have requested information from us, become a client, subscribed to communications, or otherwise provided your information in a context where such communication is appropriate.

You can unsubscribe from promotional emails by using the unsubscribe link included in the email.

Even if you opt out of marketing communications, we may still send necessary administrative or transactional communications, such as messages relating to a scheduled appointment or an existing business relationship.

We do not want to fill your inbox with messages you don’t want.

17. California Privacy Rights

If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information, depending on whether and how those laws apply to Bring Patients .

These rights may include rights relating to:

• Knowing what categories of personal information we collect
• Accessing personal information
• Correcting inaccurate information
• Deleting personal information
• Opting out of certain sales or sharing of personal information
• Limiting certain uses of sensitive personal information, where applicable
• Receiving information about our privacy practices

California law also provides mechanisms for exercising certain privacy rights and prohibits certain forms of discrimination for exercising applicable privacy rights.

How to submit a California privacy request

You can contact us using:

Email: shihab@bringpatients.com

Please include enough information for us to understand your request and verify your identity where required.

We will process applicable requests according to the requirements and timelines of applicable law.

18. European Economic Area, United Kingdom, and Other International Visitors

If you visit our website from outside the United States, local privacy laws may provide you with additional rights.

Depending on the law that applies, these may include rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict processing
• Object to certain processing
• Withdraw consent
• Receive a copy of certain information in a portable format
• Complain to a relevant data protection authority

Where applicable, we will identify the legal basis for processing personal information and provide additional information required by applicable law.

International privacy frameworks generally expect organizations to clearly explain who they are, what information they collect, why they use it, who receives it, how long they keep it, and what rights individuals have.

19. International Data Transfers

Bring Patients may use service providers located in countries other than the country where you live.

As a result, your information may be processed or stored outside your country.

Where applicable law requires safeguards for international transfers, we will take appropriate measures required by that law.

20. Children’s Privacy

Our website and services are intended for business owners, healthcare practice professionals, and adults.

We do not knowingly collect personal information from children under the age of 13 through our website.

If you believe a child has provided personal information to us, please contact us. If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.

21. Links to Other Websites

Our website may contain links to websites operated by third parties.

For example, our website may link to:

• YouTube
• Calendly
• Social media platforms
• Other business or educational resources

We are not responsible for the privacy practices, content, security, or policies of websites we do not operate.

We encourage you to review the privacy policy of any third-party website before providing personal information.

22. Do Not Track Signals

Some browsers offer a “Do Not Track” setting.

Because there is currently no universally accepted standard for responding to all Do Not Track signals, our website may not respond to such signals in every circumstance.

Where applicable law requires us to recognize a browser-based privacy signal, we will do so in accordance with applicable requirements.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

For example, we may update it when:

• Our website changes
• We introduce new services
• We begin using a new technology or third-party service
• Privacy laws or regulatory requirements change
• Our information practices change

When we make changes, we will update the Effective Date at the top of this page.

We encourage you to review this page periodically so you know how we handle information.

24. Contact Us

If you have questions about this Privacy Policy, want to understand how we use your information, or want to exercise a privacy right available to you, please contact us.

Bring Patients™

Website: bringpatients.com
Email: shihab@bringpatients.com

We’d rather answer your question directly than make you dig through legal language trying to figure it out.